How we handle the information you share with us through this website.
Last updated: 17 October 2026
This website is operated by Executive Fiber, an internet service provider. If you have any question about this policy or your information, contact us at executivefiber@gmail.com or +254 797 150 692.
When you send a request through our contact form we collect the details you enter:
If you contact us by phone, email or WhatsApp we also receive the details you share in those conversations.
We use your details only to respond to your request: confirming coverage, giving you a quote, arranging installation and providing customer support. We do not sell your information and we do not use it for unrelated marketing.
Form submissions are processed by our website hosting provider on our behalf. Within Executive Fiber, your details are available only to the staff who need them to handle your request or installation. We will disclose information where the law requires it.
We keep your details for as long as we need them to deal with your request and, if you become a customer, to provide and bill for your service, or for as long as the law requires.
Under Kenya's Data Protection Act, 2019 you can ask us to give you a copy of your personal data, correct it, or delete it, and you can object to or restrict how we use it. To do any of this, contact us using the details above. You also have the right to complain to the Office of the Data Protection Commissioner.
We do not use advertising or analytics cookies on this website. Fonts are loaded from Google Fonts, which means your browser connects to Google's servers when you view a page.
If we change how we handle your information we will update this page and the date above.